Program Overview:

Get more out of your work by partnering with your boss!

Attend this seminar and master techniques for effective goal setting, prioritizing, planning, decision making, and relationship building and listening. Learn how to communicate confidently and assertively—and develop and use power and authority.

You’ll return to work better able to support your organization’s/boss’s goals, adapt to various communication styles to successfully influence and work with your boss and others, establish trust, credibility and authority to strengthen your relationship with your boss.

How You Will Benefit

• Consistently anticipate your boss’s needs
• Gain the respect of your boss and be taken seriously
• Get what you need from others to accomplish your job and achieve your boss’s goals
• Have the authority to make—and act on—decisions
• Confidently represent your boss
• Be seen by your boss and by others as a valuable professional resource
• Develop a trusting relationship with your boss
• Partner with multiple bosses and other office professionals
• Effectively use time and get more things done in a day

Program Objectives

By attending this workshop you’ll learn:
Defining the Strategic Partnership

• Identify the characteristics of effective partnering with your boss and use these features to create a positive partnership

Developing a Trusting Relationship with the Boss

• Adapt methods to complement the boss’s preferences by completing a self-evaluation exercise and creating a blueprint for change

Planning Skills to Anticipate and Proactively Support the Boss

• Choose and apply the active listening skills that allow you to anticipate the boss’s needs by completing a communication assessment and enacting a listening skills role play

Extending the Partnership

• Define and integrate your personal power bases by revisiting trust…and by completing a “power-base planner”

Aligning and Expanding Partnering Relationships

• Use influencing and persuasive communication skills in planning and delivering a business case presentation

Extended Seminar Outline

Learning Objectives

• Build and Preserve Productive and Trusting Workplace Partnerships with the Boss and Others
• Apply Planning Skills to Anticipate Needs, Manage Time and Projects, and Gain Recognition, Personal Power, and Authority
• Identify and Practice Personal Behaviours and Modes of Interaction That Form the Basis for Strategic Collaborations with the Boss and Others
• Apply Decision-making Skills in Order to Become Proactive in Anticipating the Needs of the Boss and in Acting for the Benefit of the Organization

Defining Your Strategic Partnership

• Identify the Characteristics of Effective Partnering and Use These Features to Create a Profile for Your Partnering Relationship with the Boss
• Define Your Roles as a Partner by Completing a Partnering Worksheet/Planner

Understanding Your Boss (and Yourself): A Study in Behavioural Styles

• Identify Your Own Behavioural Style Preferences
• Identify Your Boss(es)' Behavioural Style and Build a Better Working Relationship
• Identify How to Build Trust with Each Type of Behavioural Style and Make a Trust Building Plan to Incorporate with Your Boss
• Demonstrate the Best Way to Communicate with Bosses, Peers, or Employees Whose Style Preferences Differ from Yours
• Describe the Concept of Different Work Styles and Determine How You and Your Boss Complement One Another

Who should attend?

Senior administrative support staff, executive secretaries, administrative assistants, staff assistants and executive assistants.

Special Feature

Orbrix combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, Orbrix provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant.

Total Duration

2- days