Program Overview:

This program is aimed at New Recruits looking for employment, Executive and personal secretaries, personal assistants, senior clerks, senior administrator and others with the potential to become Office managers. The skills gained will stand the delegate in good stead for Executive effective administration skills within an organization and when dealing with clients both internal & external.

How You Will Benefit

Relying on yesterday’s ideas, products and assumptions can spell failure and be a detriment. Now you can learn proven creative thinking techniques to generate new ideas and get a blueprint for establishing a climate of innovation in this lively, interactive and hands-on seminar. You will discover new ways to break through mental barriers, ho-hum thinking and roadblocks—in order to improve performance, stimulate creative thinking and unleash the creative potential in yourself and your team.

Program Objectives

By the end of this program, you will gain an understanding of the following:

• Practice advanced administration and secretarial techniques.
• Practice Basic End-User Computing Skills as a readiness program for Work
• Acquire modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill.
• Develop Assertiveness & Confidence Skills
• Enhance Business Communication & Interpersonal Skills
• Prepare a meeting agenda and take minutes accurately.
• Improve professional skills in communicating with the internal/external public in an effective manner

Who should attend?

All new recruits entering the workplace / Executive PA’s wishing to upgrade their skills.

Total Duration

Dependent on modules selected below as this program can be Customized as per requirements)