Program Overview:

Assertiveness techniques, when used effectively, can make almost every aspect of your job and life better—but knowing which tools and techniques to use, and how and when to use them, is critical. The unique challenges women face in business make the effective use of assertiveness techniques essential for survival and advancement. With these skills, you can increase the likelihood that you will send the right signals and get the right responses. They can help you command respect while being respectful, and handle almost any situation you’re likely to encounter without seeming overbearing.

ORBRIX assertiveness training for women gives you the opportunity to practice fundamental assertiveness skills and to share your concerns with other women in a supportive and encouraging learning environment. You’ll assess your leadership style and then apply the new skills and tools you learn directly to one of your own challenges, receive feedback, and refine your skills through videotaped practice. Return to work with a complete and flexible plan for achieving the kind of assertiveness your position demands.

Program Objectives

By attending this workshop you’ll learn:

Foundations of Assertiveness

• Distinguishing between passive, assertive, and aggressive behaviours
• Discussing how socialization affects your behaviour in the business environment 
• Identifying personal work situations and obstacles that challenge assertive behaviour

Assessing Your Assertiveness

• Identifying your assertiveness style preferences
• Assessing and identifying strengths and weaknesses of your assertiveness style
• Knowing how value systems impact your assertiveness
• Identifying ways to reduce role conflict

Getting Comfortable in Your Own Skin

Exploring the assertive components of becoming comfortable in your own S.K.I.N. (Support self-esteem; Know self; Initiate dialogue; Negate negative self-talk)

Assertive Communications Skills

• Understanding the three components of communication and factors that influence their impact
• Differentiating the verbal and nonverbal communication styles of men and women
• Applying active and reflective listening skills to build assertiveness techniques
• Listening and responding assertively to feedback and criticism

Assertiveness Techniques and Practices

• Demonstrating a five-step model to express assertive language 
• Exploring four special assertive techniques: broken record, fogging, negative assertion, and negative inquiry
• Saying “no” and surviving 
• Responding to common put-down statements 
• Videotaping practice sessions

Assertiveness and Leading

• Assessing leadership styles 
• Understanding five dimensions of centred leadership
• Identifying new ways to use assertive leadership in your personal and professional life

Who should attend?

Female business professionals who want to strengthen their assertiveness techniques, alleviate weaknesses, and improve their communication skills as they relate to being assertive in business.

Total Duration

3 Days