Program Overview:

Lead more effectively by creating rapport, synergy and two-way trust.

The most successful leaders are those with the best people skills, especially during the most difficult circumstances. Poor communication and interpersonal relationships routinely thwart leaders who are otherwise technically competent. In order to succeed, leaders must be fully engaged with the individuals who make up their organization. Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowering) this seminar can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.

How You Will Benefit

• Understand the components of professionalism and the importance of setting a good example
• Coach and develop your direct reports/colleagues to be more hopeful and empathetic as they develop greater professionalism TOWARDS Employee Engagement and Organisational Health
• Create genuine partnerships and unity with, and among, direct reports/colleagues by understanding Personal Driving Dynamics
• Be more optimistic through reframing, resilience and positive language skills using Language and Behaviour Profiling techniques
• Learn and apply the components of loyalty to create “loyal followership”
• Trust and empower your direct reports/colleagues more

Program Objectives

By attending this workshop you’ll learn:

• Professionalism: character, composure, commitment, communication, competence and caring
• Empathy: connecting and building rapport, understanding others and valuing strengths
• Optimism: enthusiasm, eagerness to learn and teach, and resilience
• Partnership: collaboration (vs. competition), creating synergy and teamwork
• Loyalty: building energetic followers who persevere and are accountable to self and others
• Empowerment: delegating, teaching, coaching and entrusting

Extended Seminar Outline

Learning Objectives

• Identify What Is Different in Supervision/Management Today
• Identify the Opportunities for Supervisors/Managers Today
• Describe Your Personal Objectives for This Course
• Define What Leadership Is from a Supervisors Point of View
• Rank Leadership Characteristics

Leadership

• Demonstrate Professionalism by Emphasizing the Five Components of Professionalism: Competence, Character, Composure, Commitment and Communication
• Demonstrate Empathy by Connecting with, caring for, and Considering People – Using Personal Driving Dynamics assessments (PDDTM). This can be Accomplished Through Relational Listening and Greater Understanding of Personality Types
• Lead with Optimism Through Self-Confidence, Reframing, Resilience, and Positive Language Skills using LAB (Language and Behaviour Profiling)
• Create Genuine Partnerships and Unity with and Among Direct Reports and Colleagues working towards Organisation Health.
• Learn and Apply the Components of Loyalty to Create “Loyal Followership” AND Employee Engagement
• Empower Direct Reports and Colleagues by Delegating and Coaching Well

Professionalism

• Define Professionalism
• Describe Its Importance to Successful Leadership
• Describe and Demonstrate Five Components of Professionalism
• Assess Your Personal Level of Professionalism
• Identify Ways to Demonstrate Professionalism at Work

Empathy

• Define Empathy
• Describe Its Importance to Successful Leadership
• Describe and Demonstrate Three Components of Empathy
• Explain How Relational Listening Helps Develop Empathy
• Describe How Considering Different Personality Types Relates to Empathy
• Identify Ways to Demonstrate Empathy at Work

Optimism

• Define Optimism
• Describe Its Importance to Successful Leadership
• Describe and Demonstrate Four Dimensions of Optimism
• Identify Situations in Which Optimism Is or Is Not Appropriate
• Describe and Demonstrate Resilience
• Identify Ways to Demonstrate Optimism at Work

Partnership

• Define Partnership
• Describe Its Importance to Successful Leadership
• Describe and Demonstrate Partnering Techniques to Create Synergy and Handle Conflict
• Assess Your Tendencies and Preferences in Partnering with Others
• Identify Ways to Create Partnerships at Work

Loyalty

• Define Loyalty
• Describe Its Importance to Successful Leadership
• Describe Five Ways to Demonstrate Loyalty
• Describe Four Steps to Earning Loyal Followership
• Identify Ways to Demonstrate Loyalty and Earn Loyal Followership at Work

Empowerment

• Define Empowerment
• Describe Its Importance to Successful Leadership
• Describe and Demonstrate Skills for Being an Empowered and Empowering Leader
• Identify Ways to Be an Empowered and Empowering Leader at Work

Who should attend?

Senior managers, directors, vice presidents and other executives, as well as midlevel managers and others in positions of leadership.

Add-on Value with the Instructor led courses – Special Additions

1. Additional to the 3-day Course instruction, Learners will get an opportunity to do an ONLINE ASSESSMENT, FEEDBACK AND REPORT on their leadership Skills to identify the following:
   1. What is the Well-being Indicators (WBi) as leaders and how to use their driving Dynamics to enhance their leading capabilities and leading teams more cohesively?
   2. What are their Primary Driving Dynamics which can be utilised to enhance Leadership, mentorship and motivational techniques for better team performance?
2. Together with our instructor led course, we offer integrated distance learning solutions which use exclusive learning formats, amongst the most sought after content in the world and a range of accompanying services, according to a company’s needs. These solutions guarantee a unique learning experience for the individual and a real return on investment for the organization. This includes Mobile access, video content, and blended solutions of formal and informal learning so as to enhance learning methodology as follows:
   1. Enlighten though the instructional face to face training
   2. Develop new and enhanced ways of leading
   3. Engage during group Discussions and also online on the online E-learning Portal
   4. Practice with real life leadership activities
   5. Summarise key learning points
   6. Evaluate learning and further gaps both online and face to face with instructor

Total Duration

3 – Days