Program Overview:

Can you delegate effectively to optimize your time? Involve and motivate employees while developing their skills? Rely on your employees while increasing their self-sufficiency?

In this course you will discover how much you can delegate and to whom. Establish a contract with your employees that they will follow. And know what to do and how to maintain trust when a delegated assignment goes wrong.

How You Will Benefit

• Define what tasks can be delegated and who to delegate to
• Prepare delegation briefs based on your staff’s motivations
• Adapt to your staff’s skills and independence
• Monitor your delegated assignments and give feedback to develop your staff’s skills and independence
• Bring a delegated assignment that goes wrong back in line, while maintaining trust and positive relationships

Program Objectives

By attending this workshop you’ll learn:

• Defining the scope of the delegation
• Understanding what delegation is and what its key challenges are
• Deciding what should and should not be delegated
• Defining which employees to delegate to according to their skills and independence

Conducting a delegation meeting

• Starting with the motivation of the person you are delegating to
• Preparing the brief
• Being clear about your expectations
• Taking into account the employee’s self-sufficiency
• Planning and communicating how and when they will report back

Monitoring the delegation

• Managing the monitoring points
• Acknowledging the progress made
• Bringing a delegated assignment that goes wrong back in line whether the problem involves poor performance, not following guidelines, etc.

Making delegation part of your management style

• Becoming familiar with the various management styles
• Adapting your management style to people or events encountered
• Empowering your employees through delegation

Assertiveness and Leading

• Assessing leadership styles
• Understanding five dimensions of cantered leadership
• Identifying new ways to use assertive leadership in your personal and professional life

Who should attend?

Managers, supervisors, project managers and team leaders who have direct reports or work in a team environment.

Female business professionals who want to strengthen their assertiveness techniques, alleviate weaknesses, and improve their communication skills as they relate to being assertive in business.

Total Duration

2 Days